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  • Warranty

    We will cover your piece for one year.

    It will be the responsibility of LFC to insure that all material, products and taxes relating to the customer’s project are paid and that there will be no potential lien claimants after the customer’s final payment has been made to LFC. All work shall be performed in a professionally reasonable manner. Warranty on the workmanship and material shall be for a period of 12 months from the date of the contract; unless otherwise specified in the material or supplier’s warranty. LFC will perform all necessary labor to repair or replace all defective work at no cost to the customer, and will expeditiously act in good faith to secure replacement products or materials under warranty of products or services. Any warranty work performed during the warranty period does not extend the warranty any further than was previously stated in terms of the time from the date of the contract. All aspects of this warranty are void if a person or company other than LFC performs or re-performs any work within the scope of the warranty. The following are excluded from warranty by LFC: a) Movement or misalignment due to settling or movement of foundation floors, walls or ceilings. b) Damage to woodwork, finish, or any defect due to exposure to excessive moisture, heat, humidity, or cold. c) Movement, scratches, dents, etc. arising from misuse or lack of recommended maintenance to the product. It is the responsibility of the general contractor or customer to insure that all products ordered from LFC comply with all local codes relating to other subcontractors whose work affects LFC products, i.e. (framing, plumbing, electrical). The warranty will not include any changes or alterations necessary to conform to such codes

  • Shipping

    You can of course pick up your furniture at our shop, but we do also offer both local delivery and nationwide shipping.

    We work with highly skilled local companies who can deliver directly to any home in New Hanover, Brunswick or Pender counties.

    If you choose to have your order shipped outside of the local area it will be shipped via a white glove delivery service specializing in high end furniture. They will place it in the room you choose and will handle any assembly that may be necessary. Depending on the ship to address, we use a variety of shipping partners.

    Local deliveries are generally made the same day they are shipped, while national deliveries can take anywhere from 2 days to 4 weeks. 

  • Return Policy

    Due to the nature of custom furniture, we do not offer returns or refunds. However, if there are any problems with your order, please contact us as we have a warranty (see FAQs) and will fix any issues that may be due to production defects.